Fully Funded
UN Volunteers: Programme Support Assistant
Share on
Opportunity Type
Internship
Fully Funded
Description
UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.
Working in support of the Regional Bureaus, the GPN also aims to provide rapid and integrated support to UNDP country offices, combining policy advice, technical expertise, financial resources, agile tools and procedures, and partnerships. Within the GPN, the Crisis Bureau guides UNDP’s corporate crisis and fragility-related strategies and vision for crisis prevention, response and recovery and lead corporate support in response to crisis. Support to country operations is coordinated by the Country Support Management Team (CSMT), working closely within the GPN, with the GPN Crisis and Fragility Policy and Engagement Team, the GPN SDG Integrator Team and GPN technical teams. The overall goal of the CSMT is to ensure strong, coherent and coordinated support to country offices (COs), as it relates to crisis and fragility, within the full spectrum of the GPN’s service offer. The CSMT steers the effective interaction of GPN Teams, Regional Bureau/Regional Hub and CO counterparts for integrated country support. It ensures that UNDP corporate support is provided before, during and after crises (in line with UNDP Standard Operating Procedures during the response phase). The CSMT aims to provide regular analytical updates in consultation with Regional Bureaus to support early warning and early action
Eligibilities
Minimum age of applicants must be 25 years old, Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station
Education:
At least bachelor’s degree in communications, journalism, media, public policy, business or another relevant field, required
Experience:
- 24 Months Required
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
- Expertise in leveraging internal communication tools to promote events and build brands
- Demonstrated experience in using the MS Office 365 Suite
English(Mandatory), Level – Fluent
Administration and administrative assistance
-
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
Expertise in leveraging internal communication tools to promote events and build brands - Demonstrated experience in using the MS Office 365 Suite
Driving license: No
Competencies values:
Communication, Ethics and Values, Integrity, Knowledge Sharing, Professionalism, Respect for Diversity, Self-Management, Working in Teams
Benefits
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Program Venue
New York
USA
Eligible Regions
All Regions
Afghanistan, Albania, Algeria, Andorra, Argentina, Angola, Africa, Antigua and Barbuda, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia (formerly Macedonia), Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Tunisia, Togo, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, UAE, UK, Uruguay, Uzbekistan, Vanuatu, Vatican City (Holy See), Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe, Hungary, Cook Island, Congo (Republic)
select_all_regions
Eligible Countries
Afghanistan, Albania, Algeria, Andorra, Argentina, Angola, Africa, Antigua and Barbuda, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic, Costa Rica, Cote d’Ivoire, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia (formerly Macedonia), Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Tunisia, Togo, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, UAE, UK, Uruguay, Uzbekistan, Vanuatu, Vatican City (Holy See), Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe, Hungary, Cook Island, Congo (Republic)
Application Process
Not yet registered in the UNV Talent Pool?
- First register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
ADDITIONAL INFORMATION
The rapidly changing nature of novel coronavirus COVID-19 has placed significant and increasing restrictions on the freedom of movement of people across the globe, within countries and across borders. Such restrictions make it very difficult for international UN Volunteers to begin their assignments at their assigned duty station and UNV cannot guarantee assignments will proceed as normal.
The Programme Support Volunteer will:
- Process and support operations and travel logistics for the CSMT
- Coordinate, host, and manage the day-to-day organization of the UNDP Webinar series
- Provide administrative support to CSMT
Process and support operations and travel logistics for the CSMT
- Manage virtual or in-person (when relevant) logistics for set-up, execution of events and meetings for the CSMT
- Liase closely with a UNDP-contracted travel agent and follow-up to ensure that all funded participants receive airfare and DSA, and required visas, well in advance of meeting/mission dates; coordinate and facilitate changes and/or emergency provisions between the traveler and travel agent;
- Process travel claims (F10/ER) of all above-mentioned UNDP and non-UNDP travelers;
- Follow-up with HQ operations and travel support units to ensure that approvals of all related requisitions, POs and vouchers from HQ, RH and Country Offices are issued in a timely basis,
- Maintain an updated and shareable mission plan in the relevant corporate format
- Maintain an updated Travel Finances Tracking table
- Provide other Operations support as needed
Coordinate, host, and manage the day-to-day organization of the UNDP Webinar series
- Identify future webinar topics
- Facilitate communications between all webinar guests and moderators through Email and Microsoft Teams
- Manage the webinar calendar
- Organize and run all webinar prep calls
- Assist all webinar guests with any and all questions they have
- Act as host for each webinar on Zoom
- Run all presentations and visuals when applicable
- Facilitate the Zoom chat box during the webinar
- Manage all audio/visual settings during the webinar
- Record each webinar
- Prepare weekly and individual banners
- Create calendar invitations
- Design and send all promotional Mailchimp emails
- Publish banners and announcements on Microsoft Teams
- Upload videos to all libraries in a timely manner after each webinar
- Publish the recording, the ppt and other resources on Microsoft Teams
- Prepare the Q&A from the chatbot to be shared with the presenters
- Write thank you email to all presenters
- Aid in the evolution of the UNDP COVID-19 Webinar as it becomes a permanent knowledge-sharing tool within the UNDP; Work with the Head of CSMT to strategize and implement new aspects of the webinar as it evolves into a new form within the Communities of Practice within UNDP
Provide administrative support to CSMT
- Liaise with the ICT for email creation requests (follow-up, troubleshooting, etc)
- Produce and distribute NTFs, memos, minutes of meetings related to procurement process or any other related processes;
- Coordinate the participants lists for trainings and workshops organized by the SURGE Academy: send registration form, follow up for submission of documents registration, draft Invitation Letters and Release Agreements for SURGE advisors, follow up the signature process, etc
- Electronically file all relevant documents in Sharepoint/MS Teams libraries
- Set up meetings and calendar invites for the CSMT
- Support the internal communication in the team and prepare minutes of the meeting and share with the team
Share on
Fully Funded
UN Volunteers: Programme Support Assistant
Share on
Opportunity Type
Internship
Full Time
Description
UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.
Working in support of the Regional Bureaus, the GPN also aims to provide rapid and integrated support to UNDP country offices, combining policy advice, technical expertise, financial resources, agile tools and procedures, and partnerships. Within the GPN, the Crisis Bureau guides UNDP’s corporate crisis and fragility-related strategies and vision for crisis prevention, response and recovery and lead corporate support in response to crisis. Support to country operations is coordinated by the Country Support Management Team (CSMT), working closely within the GPN, with the GPN Crisis and Fragility Policy and Engagement Team, the GPN SDG Integrator Team and GPN technical teams. The overall goal of the CSMT is to ensure strong, coherent and coordinated support to country offices (COs), as it relates to crisis and fragility, within the full spectrum of the GPN’s service offer. The CSMT steers the effective interaction of GPN Teams, Regional Bureau/Regional Hub and CO counterparts for integrated country support. It ensures that UNDP corporate support is provided before, during and after crises (in line with UNDP Standard Operating Procedures during the response phase). The CSMT aims to provide regular analytical updates in consultation with Regional Bureaus to support early warning and early action
Eligibilities
Minimum age of applicants must be 25 years old, Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station
Education:
At least bachelor’s degree in communications, journalism, media, public policy, business or another relevant field, required
Experience:
- 24 Months Required
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
- Expertise in leveraging internal communication tools to promote events and build brands
- Demonstrated experience in using the MS Office 365 Suite
English(Mandatory), Level – Fluent
Administration and administrative assistance
-
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
Expertise in leveraging internal communication tools to promote events and build brands - Demonstrated experience in using the MS Office 365 Suite
Driving license: No
Competencies values:
Communication, Ethics and Values, Integrity, Knowledge Sharing, Professionalism, Respect for Diversity, Self-Management, Working in Teams
Benefits
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Program Venue
New York
Eligible Regions
All Regions
Eligible Countries
Afghanistan, Albania, Algeria, Andorra, Argentina, Angola, Africa, Antigua and Barbuda, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia (formerly Macedonia), Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Tunisia, Togo, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, UAE, UK, Uruguay, Uzbekistan, Vanuatu, Vatican City (Holy See), Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe, Hungary, Cook Island, Congo (Republic)
Application Process
Not yet registered in the UNV Talent Pool?
- First register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
ADDITIONAL INFORMATION
The rapidly changing nature of novel coronavirus COVID-19 has placed significant and increasing restrictions on the freedom of movement of people across the globe, within countries and across borders. Such restrictions make it very difficult for international UN Volunteers to begin their assignments at their assigned duty station and UNV cannot guarantee assignments will proceed as normal.
The Programme Support Volunteer will:
- Process and support operations and travel logistics for the CSMT
- Coordinate, host, and manage the day-to-day organization of the UNDP Webinar series
- Provide administrative support to CSMT
Process and support operations and travel logistics for the CSMT
- Manage virtual or in-person (when relevant) logistics for set-up, execution of events and meetings for the CSMT
- Liase closely with a UNDP-contracted travel agent and follow-up to ensure that all funded participants receive airfare and DSA, and required visas, well in advance of meeting/mission dates; coordinate and facilitate changes and/or emergency provisions between the traveler and travel agent;
- Process travel claims (F10/ER) of all above-mentioned UNDP and non-UNDP travelers;
- Follow-up with HQ operations and travel support units to ensure that approvals of all related requisitions, POs and vouchers from HQ, RH and Country Offices are issued in a timely basis,
- Maintain an updated and shareable mission plan in the relevant corporate format
- Maintain an updated Travel Finances Tracking table
- Provide other Operations support as needed
Coordinate, host, and manage the day-to-day organization of the UNDP Webinar series
- Identify future webinar topics
- Facilitate communications between all webinar guests and moderators through Email and Microsoft Teams
- Manage the webinar calendar
- Organize and run all webinar prep calls
- Assist all webinar guests with any and all questions they have
- Act as host for each webinar on Zoom
- Run all presentations and visuals when applicable
- Facilitate the Zoom chat box during the webinar
- Manage all audio/visual settings during the webinar
- Record each webinar
- Prepare weekly and individual banners
- Create calendar invitations
- Design and send all promotional Mailchimp emails
- Publish banners and announcements on Microsoft Teams
- Upload videos to all libraries in a timely manner after each webinar
- Publish the recording, the ppt and other resources on Microsoft Teams
- Prepare the Q&A from the chatbot to be shared with the presenters
- Write thank you email to all presenters
- Aid in the evolution of the UNDP COVID-19 Webinar as it becomes a permanent knowledge-sharing tool within the UNDP; Work with the Head of CSMT to strategize and implement new aspects of the webinar as it evolves into a new form within the Communities of Practice within UNDP
Provide administrative support to CSMT
- Liaise with the ICT for email creation requests (follow-up, troubleshooting, etc)
- Produce and distribute NTFs, memos, minutes of meetings related to procurement process or any other related processes;
- Coordinate the participants lists for trainings and workshops organized by the SURGE Academy: send registration form, follow up for submission of documents registration, draft Invitation Letters and Release Agreements for SURGE advisors, follow up the signature process, etc
- Electronically file all relevant documents in Sharepoint/MS Teams libraries
- Set up meetings and calendar invites for the CSMT
- Support the internal communication in the team and prepare minutes of the meeting and share with the team
Share on
Fully Funded
UN Volunteers: Programme Support Assistant
Share on
Opportunity Type
Internship
Paid
Description
UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.
Working in support of the Regional Bureaus, the GPN also aims to provide rapid and integrated support to UNDP country offices, combining policy advice, technical expertise, financial resources, agile tools and procedures, and partnerships. Within the GPN, the Crisis Bureau guides UNDP’s corporate crisis and fragility-related strategies and vision for crisis prevention, response and recovery and lead corporate support in response to crisis. Support to country operations is coordinated by the Country Support Management Team (CSMT), working closely within the GPN, with the GPN Crisis and Fragility Policy and Engagement Team, the GPN SDG Integrator Team and GPN technical teams. The overall goal of the CSMT is to ensure strong, coherent and coordinated support to country offices (COs), as it relates to crisis and fragility, within the full spectrum of the GPN’s service offer. The CSMT steers the effective interaction of GPN Teams, Regional Bureau/Regional Hub and CO counterparts for integrated country support. It ensures that UNDP corporate support is provided before, during and after crises (in line with UNDP Standard Operating Procedures during the response phase). The CSMT aims to provide regular analytical updates in consultation with Regional Bureaus to support early warning and early action
Eligibilities
Minimum age of applicants must be 25 years old, Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station
Education:
At least bachelor’s degree in communications, journalism, media, public policy, business or another relevant field, required
Experience:
- 24 Months Required
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
- Expertise in leveraging internal communication tools to promote events and build brands
- Demonstrated experience in using the MS Office 365 Suite
English(Mandatory), Level – Fluent
Administration and administrative assistance
-
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
Expertise in leveraging internal communication tools to promote events and build brands - Demonstrated experience in using the MS Office 365 Suite
Driving license: No
Competencies values:
Communication, Ethics and Values, Integrity, Knowledge Sharing, Professionalism, Respect for Diversity, Self-Management, Working in Teams
Benefits
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Program Venue
New York
Eligible Regions
All Regions
Eligible Countries
Afghanistan, Albania, Algeria, Andorra, Argentina, Angola, Africa, Antigua and Barbuda, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia (formerly Macedonia), Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Tunisia, Togo, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, UAE, UK, Uruguay, Uzbekistan, Vanuatu, Vatican City (Holy See), Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe, Hungary, Cook Island, Congo (Republic)
Application Process
Not yet registered in the UNV Talent Pool?
- First register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
ADDITIONAL INFORMATION
The rapidly changing nature of novel coronavirus COVID-19 has placed significant and increasing restrictions on the freedom of movement of people across the globe, within countries and across borders. Such restrictions make it very difficult for international UN Volunteers to begin their assignments at their assigned duty station and UNV cannot guarantee assignments will proceed as normal.
The Programme Support Volunteer will:
- Process and support operations and travel logistics for the CSMT
- Coordinate, host, and manage the day-to-day organization of the UNDP Webinar series
- Provide administrative support to CSMT
Process and support operations and travel logistics for the CSMT
- Manage virtual or in-person (when relevant) logistics for set-up, execution of events and meetings for the CSMT
- Liase closely with a UNDP-contracted travel agent and follow-up to ensure that all funded participants receive airfare and DSA, and required visas, well in advance of meeting/mission dates; coordinate and facilitate changes and/or emergency provisions between the traveler and travel agent;
- Process travel claims (F10/ER) of all above-mentioned UNDP and non-UNDP travelers;
- Follow-up with HQ operations and travel support units to ensure that approvals of all related requisitions, POs and vouchers from HQ, RH and Country Offices are issued in a timely basis,
- Maintain an updated and shareable mission plan in the relevant corporate format
- Maintain an updated Travel Finances Tracking table
- Provide other Operations support as needed
Coordinate, host, and manage the day-to-day organization of the UNDP Webinar series
- Identify future webinar topics
- Facilitate communications between all webinar guests and moderators through Email and Microsoft Teams
- Manage the webinar calendar
- Organize and run all webinar prep calls
- Assist all webinar guests with any and all questions they have
- Act as host for each webinar on Zoom
- Run all presentations and visuals when applicable
- Facilitate the Zoom chat box during the webinar
- Manage all audio/visual settings during the webinar
- Record each webinar
- Prepare weekly and individual banners
- Create calendar invitations
- Design and send all promotional Mailchimp emails
- Publish banners and announcements on Microsoft Teams
- Upload videos to all libraries in a timely manner after each webinar
- Publish the recording, the ppt and other resources on Microsoft Teams
- Prepare the Q&A from the chatbot to be shared with the presenters
- Write thank you email to all presenters
- Aid in the evolution of the UNDP COVID-19 Webinar as it becomes a permanent knowledge-sharing tool within the UNDP; Work with the Head of CSMT to strategize and implement new aspects of the webinar as it evolves into a new form within the Communities of Practice within UNDP
Provide administrative support to CSMT
- Liaise with the ICT for email creation requests (follow-up, troubleshooting, etc)
- Produce and distribute NTFs, memos, minutes of meetings related to procurement process or any other related processes;
- Coordinate the participants lists for trainings and workshops organized by the SURGE Academy: send registration form, follow up for submission of documents registration, draft Invitation Letters and Release Agreements for SURGE advisors, follow up the signature process, etc
- Electronically file all relevant documents in Sharepoint/MS Teams libraries
- Set up meetings and calendar invites for the CSMT
- Support the internal communication in the team and prepare minutes of the meeting and share with the team
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Fully Funded
Opening Date
UN Volunteers: Programme Support Assistant
FUNDING TYPE
Description
UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.
Working in support of the Regional Bureaus, the GPN also aims to provide rapid and integrated support to UNDP country offices, combining policy advice, technical expertise, financial resources, agile tools and procedures, and partnerships. Within the GPN, the Crisis Bureau guides UNDP’s corporate crisis and fragility-related strategies and vision for crisis prevention, response and recovery and lead corporate support in response to crisis. Support to country operations is coordinated by the Country Support Management Team (CSMT), working closely within the GPN, with the GPN Crisis and Fragility Policy and Engagement Team, the GPN SDG Integrator Team and GPN technical teams. The overall goal of the CSMT is to ensure strong, coherent and coordinated support to country offices (COs), as it relates to crisis and fragility, within the full spectrum of the GPN’s service offer. The CSMT steers the effective interaction of GPN Teams, Regional Bureau/Regional Hub and CO counterparts for integrated country support. It ensures that UNDP corporate support is provided before, during and after crises (in line with UNDP Standard Operating Procedures during the response phase). The CSMT aims to provide regular analytical updates in consultation with Regional Bureaus to support early warning and early action
BENIFITS
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Eligibilities
Minimum age of applicants must be 25 years old, Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station
Education:
At least bachelor’s degree in communications, journalism, media, public policy, business or another relevant field, required
Experience:
- 24 Months Required
- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
- Expertise in leveraging internal communication tools to promote events and build brands
- Demonstrated experience in using the MS Office 365 Suite
English(Mandatory), Level – Fluent
Administration and administrative assistance
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- 2 years of administrative and operational management experience
- Demonstrated client-facing roles and strong communication skills (required)
- Experience in digital communications; (required)
Expertise in leveraging internal communication tools to promote events and build brands - Demonstrated experience in using the MS Office 365 Suite
Driving license: No
Competencies values:
Communication, Ethics and Values, Integrity, Knowledge Sharing, Professionalism, Respect for Diversity, Self-Management, Working in Teams
For Further Queries:
Eligible Regions:
Program Venue:
APPLICATION PROCESS
Not yet registered in the UNV Talent Pool?
- First register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
