Fully Funded
UN Volunteers: Information Systems Assistant
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Opportunity Type
Internship
Fully Funded
Description
All duty places of MONUSCO are considered as duty stations without family, apart from Lubumbashi, Kinshasa, and Entebbe which are now considered family duty stations, and most are now under UN Security Phase III (“repositioning stage”: globally employed staff are provisionally transferred to specified places). In addition to insecurity correlated to the comparatively unstable political situation long with numerous conflict situations, certain places are focused on increasing street and residential crime, including in Kinshasa and Goma.
Some degree of medical facility is provided in all MONUSCO duty stations. Certain immunizations are obligatory for MONUSCO employees to enter the DRC, while others are required for all other arriving individuals. It is likely for arriving MONUSCO workers, counting UN Volunteers, to be requested to provide proof of some or all immunizations, though this is doubtful. All UN Volunteers must make sure that they are up-to-date with all suitable vaccinations, which should be undoubtedly and appropriately recognized in the International Certificate of Vaccination (“carte jaune”)
Eligibilities
Minimum age of applicants must be 25 years old, nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station.
Education:
Bachelor’s Degree/ Diploma in Communications Engineering/Business Information Technology/Business Systems Engineering/Computer Science/Software Engineering/Information Technology or related discipline
Experience:
- 24 Months Required
- 2 years in the distribution of ICT facilities with provision of client support
- English(Mandatory), Level – Fluent
- French(Optional), Level – Working Knowledge
- IT architecture and IT project management, Telecommunications systems
- In depth information of Microsoft and Cisco Technologies is looked-for
- Ownership of either Microsoft Certified Engineer (MSCE) / Cisco Certified Network Associate (CCNA) / Microsoft Certified Solutions Associate (MCSA) qualifications are an asset.
Driving license: Yes
Competencies values:
- Client Orientation
- Communication
- Ethics and Values
- Integrity
- Planning and Organizing
- Professionalism
- Respect for Diversity
- Working in Teams
Benefits
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Program Venue
Beni
Congo, Democratic Republic
Eligible Regions
All Regions
All Countries
select_all_regions
Eligible Countries
Afghanistan, Albania, Algeria, Andorra, Argentina, Angola, Africa, Antigua and Barbuda, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic, Costa Rica, Cote d’Ivoire, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (formerly Swaziland), Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (formerly Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Korea, North Macedonia (formerly Macedonia), Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Tunisia, Togo, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, UAE, UK, USA, Uruguay, Uzbekistan, Vanuatu, Vatican City (Holy See), Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe, Hungary, Cook Island, Congo (Republic)
Application Process
Not yet registered in the UNV Talent Pool?
- First, register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First, update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
ADDITIONAL INFORMATION
Description of task
Under the direct supervision of the ICT Operations Officer, the duties of the Information Technology Assistant will include but are not limited to the following:
- Install, arrange, examine and arrange server systems hardware and software, to include Local Area Network substructure, Operating Systems (Unix, Linux, Mac OS), E-mails, Citrix, Database systems, Web Development software, Firewall systems, Network Services Server systems (DNS, DHCP, NFS, CIFS/SMB, mail relay, and numerous safety software.
- Support in the management and installation of LAN systems, with connection of hardware and software, user access to shared resources and information systems, and data security
- Carry out distribution of the Work Order for computers, accessories and linked apparatus, as considered essential, and follow up on the Work Orders
- Carry out formation of the Central Processing Unit (CPU) before issuance to the operators, arrangement of user Local Area Network (LAN) account, access to shared resources and information systems after ghosting of the appliance with a reorganized image
- Provide methodological and client-oriented effective support to users
- Eradicating or Classifying bottlenecks to guarantee long-term network effectiveness.
- Support clients in the daily preservation of voice and data system organization including LAN, MAN, WAN, WiFi, VOIP and NICs. Serves as tier 1, 2 and/or tier 3 resource for trouble tickets and work orders for voice and data networks and correlated network infrastructure devices.
- Perform mid to advanced level Cisco UC management, execution and troubleshooting of CUCM, CUC, UCCX, CUPS, CUBE, Jabber, Gateways MGCP, H323, SIP, CTI amalgamation to substituting platforms, dialers, call recorders and desk top platforms, and supporting infrastructure
- Contribute to Problem Administration and the Knowledge base e.g., by supporting in creating-materials to accelerate service demand fulfilments/incident resolutions, and training guides
- When working with (including supervision) national staff or (non-)governmental counterparts set apart devoted time for capacity growth through training, tutoring and official and on-the-job training
- Performs other relevant obligations as required.
Share on
Fully Funded
UN Volunteers: Information Systems Assistant
Share on
Opportunity Type
Internship
Full Time
Description
All duty places of MONUSCO are considered as duty stations without family, apart from Lubumbashi, Kinshasa, and Entebbe which are now considered family duty stations, and most are now under UN Security Phase III (“repositioning stage”: globally employed staff are provisionally transferred to specified places). In addition to insecurity correlated to the comparatively unstable political situation long with numerous conflict situations, certain places are focused on increasing street and residential crime, including in Kinshasa and Goma.
Some degree of medical facility is provided in all MONUSCO duty stations. Certain immunizations are obligatory for MONUSCO employees to enter the DRC, while others are required for all other arriving individuals. It is likely for arriving MONUSCO workers, counting UN Volunteers, to be requested to provide proof of some or all immunizations, though this is doubtful. All UN Volunteers must make sure that they are up-to-date with all suitable vaccinations, which should be undoubtedly and appropriately recognized in the International Certificate of Vaccination (“carte jaune”)
Eligibilities
Minimum age of applicants must be 25 years old, nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station.
Education:
Bachelor’s Degree/ Diploma in Communications Engineering/Business Information Technology/Business Systems Engineering/Computer Science/Software Engineering/Information Technology or related discipline
Experience:
- 24 Months Required
- 2 years in the distribution of ICT facilities with provision of client support
- English(Mandatory), Level – Fluent
- French(Optional), Level – Working Knowledge
- IT architecture and IT project management, Telecommunications systems
- In depth information of Microsoft and Cisco Technologies is looked-for
- Ownership of either Microsoft Certified Engineer (MSCE) / Cisco Certified Network Associate (CCNA) / Microsoft Certified Solutions Associate (MCSA) qualifications are an asset.
Driving license: Yes
Competencies values:
- Client Orientation
- Communication
- Ethics and Values
- Integrity
- Planning and Organizing
- Professionalism
- Respect for Diversity
- Working in Teams
Benefits
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Program Venue
Beni
Eligible Regions
All Regions
Eligible Countries
All Countries
Application Process
Not yet registered in the UNV Talent Pool?
- First, register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First, update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
ADDITIONAL INFORMATION
Description of task
Under the direct supervision of the ICT Operations Officer, the duties of the Information Technology Assistant will include but are not limited to the following:
- Install, arrange, examine and arrange server systems hardware and software, to include Local Area Network substructure, Operating Systems (Unix, Linux, Mac OS), E-mails, Citrix, Database systems, Web Development software, Firewall systems, Network Services Server systems (DNS, DHCP, NFS, CIFS/SMB, mail relay, and numerous safety software.
- Support in the management and installation of LAN systems, with connection of hardware and software, user access to shared resources and information systems, and data security
- Carry out distribution of the Work Order for computers, accessories and linked apparatus, as considered essential, and follow up on the Work Orders
- Carry out formation of the Central Processing Unit (CPU) before issuance to the operators, arrangement of user Local Area Network (LAN) account, access to shared resources and information systems after ghosting of the appliance with a reorganized image
- Provide methodological and client-oriented effective support to users
- Eradicating or Classifying bottlenecks to guarantee long-term network effectiveness.
- Support clients in the daily preservation of voice and data system organization including LAN, MAN, WAN, WiFi, VOIP and NICs. Serves as tier 1, 2 and/or tier 3 resource for trouble tickets and work orders for voice and data networks and correlated network infrastructure devices.
- Perform mid to advanced level Cisco UC management, execution and troubleshooting of CUCM, CUC, UCCX, CUPS, CUBE, Jabber, Gateways MGCP, H323, SIP, CTI amalgamation to substituting platforms, dialers, call recorders and desk top platforms, and supporting infrastructure
- Contribute to Problem Administration and the Knowledge base e.g., by supporting in creating-materials to accelerate service demand fulfilments/incident resolutions, and training guides
- When working with (including supervision) national staff or (non-)governmental counterparts set apart devoted time for capacity growth through training, tutoring and official and on-the-job training
- Performs other relevant obligations as required.
Share on
Fully Funded
UN Volunteers: Information Systems Assistant
Share on
Opportunity Type
Internship
Paid
Description
All duty places of MONUSCO are considered as duty stations without family, apart from Lubumbashi, Kinshasa, and Entebbe which are now considered family duty stations, and most are now under UN Security Phase III (“repositioning stage”: globally employed staff are provisionally transferred to specified places). In addition to insecurity correlated to the comparatively unstable political situation long with numerous conflict situations, certain places are focused on increasing street and residential crime, including in Kinshasa and Goma.
Some degree of medical facility is provided in all MONUSCO duty stations. Certain immunizations are obligatory for MONUSCO employees to enter the DRC, while others are required for all other arriving individuals. It is likely for arriving MONUSCO workers, counting UN Volunteers, to be requested to provide proof of some or all immunizations, though this is doubtful. All UN Volunteers must make sure that they are up-to-date with all suitable vaccinations, which should be undoubtedly and appropriately recognized in the International Certificate of Vaccination (“carte jaune”)
Eligibilities
Minimum age of applicants must be 25 years old, nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station.
Education:
Bachelor’s Degree/ Diploma in Communications Engineering/Business Information Technology/Business Systems Engineering/Computer Science/Software Engineering/Information Technology or related discipline
Experience:
- 24 Months Required
- 2 years in the distribution of ICT facilities with provision of client support
- English(Mandatory), Level – Fluent
- French(Optional), Level – Working Knowledge
- IT architecture and IT project management, Telecommunications systems
- In depth information of Microsoft and Cisco Technologies is looked-for
- Ownership of either Microsoft Certified Engineer (MSCE) / Cisco Certified Network Associate (CCNA) / Microsoft Certified Solutions Associate (MCSA) qualifications are an asset.
Driving license: Yes
Competencies values:
- Client Orientation
- Communication
- Ethics and Values
- Integrity
- Planning and Organizing
- Professionalism
- Respect for Diversity
- Working in Teams
Benefits
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Program Venue
Beni
Eligible Regions
All Regions
Eligible Countries
All Countries
Application Process
Not yet registered in the UNV Talent Pool?
- First, register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First, update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
ADDITIONAL INFORMATION
Description of task
Under the direct supervision of the ICT Operations Officer, the duties of the Information Technology Assistant will include but are not limited to the following:
- Install, arrange, examine and arrange server systems hardware and software, to include Local Area Network substructure, Operating Systems (Unix, Linux, Mac OS), E-mails, Citrix, Database systems, Web Development software, Firewall systems, Network Services Server systems (DNS, DHCP, NFS, CIFS/SMB, mail relay, and numerous safety software.
- Support in the management and installation of LAN systems, with connection of hardware and software, user access to shared resources and information systems, and data security
- Carry out distribution of the Work Order for computers, accessories and linked apparatus, as considered essential, and follow up on the Work Orders
- Carry out formation of the Central Processing Unit (CPU) before issuance to the operators, arrangement of user Local Area Network (LAN) account, access to shared resources and information systems after ghosting of the appliance with a reorganized image
- Provide methodological and client-oriented effective support to users
- Eradicating or Classifying bottlenecks to guarantee long-term network effectiveness.
- Support clients in the daily preservation of voice and data system organization including LAN, MAN, WAN, WiFi, VOIP and NICs. Serves as tier 1, 2 and/or tier 3 resource for trouble tickets and work orders for voice and data networks and correlated network infrastructure devices.
- Perform mid to advanced level Cisco UC management, execution and troubleshooting of CUCM, CUC, UCCX, CUPS, CUBE, Jabber, Gateways MGCP, H323, SIP, CTI amalgamation to substituting platforms, dialers, call recorders and desk top platforms, and supporting infrastructure
- Contribute to Problem Administration and the Knowledge base e.g., by supporting in creating-materials to accelerate service demand fulfilments/incident resolutions, and training guides
- When working with (including supervision) national staff or (non-)governmental counterparts set apart devoted time for capacity growth through training, tutoring and official and on-the-job training
- Performs other relevant obligations as required.
Share on
Fully Funded
Opening Date
UN Volunteers: Information Systems Assistant
FUNDING TYPE
Description
All duty places of MONUSCO are considered as duty stations without family, apart from Lubumbashi, Kinshasa, and Entebbe which are now considered family duty stations, and most are now under UN Security Phase III (“repositioning stage”: globally employed staff are provisionally transferred to specified places). In addition to insecurity correlated to the comparatively unstable political situation long with numerous conflict situations, certain places are focused on increasing street and residential crime, including in Kinshasa and Goma.
Some degree of medical facility is provided in all MONUSCO duty stations. Certain immunizations are obligatory for MONUSCO employees to enter the DRC, while others are required for all other arriving individuals. It is likely for arriving MONUSCO workers, counting UN Volunteers, to be requested to provide proof of some or all immunizations, though this is doubtful. All UN Volunteers must make sure that they are up-to-date with all suitable vaccinations, which should be undoubtedly and appropriately recognized in the International Certificate of Vaccination (“carte jaune”)
BENIFITS
A UN Volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents (maximum three).
The Volunteer Living Allowance (VLA) is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,651. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of living.
This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org.
Eligibilities
Minimum age of applicants must be 25 years old, nationals of the country of assignment are not eligible, except the assignments in Headquarters duty station.
Education:
Bachelor’s Degree/ Diploma in Communications Engineering/Business Information Technology/Business Systems Engineering/Computer Science/Software Engineering/Information Technology or related discipline
Experience:
- 24 Months Required
- 2 years in the distribution of ICT facilities with provision of client support
- English(Mandatory), Level – Fluent
- French(Optional), Level – Working Knowledge
- IT architecture and IT project management, Telecommunications systems
- In depth information of Microsoft and Cisco Technologies is looked-for
- Ownership of either Microsoft Certified Engineer (MSCE) / Cisco Certified Network Associate (CCNA) / Microsoft Certified Solutions Associate (MCSA) qualifications are an asset.
Driving license: Yes
Competencies values:
- Client Orientation
- Communication
- Ethics and Values
- Integrity
- Planning and Organizing
- Professionalism
- Respect for Diversity
- Working in Teams
For Further Queries:
Eligible Regions:
Program Venue:
APPLICATION PROCESS
Not yet registered in the UNV Talent Pool?
- First, register your profile at https://vmam.unv.org/candidate/signup.
- Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
Already registered in the UNV Talent Pool?
- First, update your profile at https://vmam.unv.org/candidate/profile.
- Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
